Legal

Cookie Policy

Effective date: April 27, 2025

This Cookie Policy explains how FlxFlow uses cookies and similar tracking technologies on our website and platform. It tells you what data is collected, why it is collected, and how you can control it.

1What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function correctly, work more efficiently, and to provide information to site owners. Cookies set by the website operator are called “first-party cookies.” Cookies set by third parties (such as analytics providers) are called “third-party cookies.”

2Types of Cookies We Use

We use four categories of cookies, described in the table below. You can manage your preferences at any time using our Cookie Preference Centre or your browser settings.

Strictly NecessaryEssential for the Services to function. Cannot be disabled.
Cookie / KeyProviderPurposeDuration
ff_sessionFlxFlowMaintains your authenticated sessionSession
ff_csrfFlxFlowPrevents cross-site request forgery attacksSession
__stripe_midStripeFraud prevention during payment1 year
FunctionalRemember your preferences and settings for a personalised experience.
Cookie / KeyProviderPurposeDuration
ff_themeFlxFlowStores your light/dark mode preference1 year
ff_localeFlxFlowRemembers your language preference1 year
ff_sidebarFlxFlowSaves your sidebar collapse state6 months
AnalyticsHelp us understand how visitors interact with the Services so we can improve them.
Cookie / KeyProviderPurposeDuration
_ga, _ga_*Google AnalyticsTracks page views and user journeys2 years
_gidGoogle AnalyticsDistinguishes unique users24 hours
ff_anon_idFlxFlowAnonymous usage analytics1 year
MarketingDeliver relevant advertisements and track campaign performance.
Cookie / KeyProviderPurposeDuration
_fbpMeta (Facebook)Tracks ad campaign effectiveness3 months
_gcl_auGoogle AdsConversion tracking for ad campaigns3 months
li_fat_idLinkedInLinkedIn ad attribution30 days

3Similar Technologies

In addition to cookies, we may use other similar technologies:

  • Local Storage / Session Storage — used to store UI preferences and temporary data within your browser
  • Pixels / Web Beacons — small images embedded in emails or pages that help us measure engagement
  • Fingerprinting (limited) — used solely for fraud prevention and security, not for advertising

4Third-Party Cookies

Some third-party services we use — such as Google Analytics, Stripe, and LinkedIn — may set their own cookies. We do not control how these third parties use cookies. We recommend reviewing the privacy and cookie policies of these providers directly.

  • Google: policies.google.com/privacy
  • Stripe: stripe.com/privacy
  • Meta: facebook.com/policy/cookies
  • LinkedIn: linkedin.com/legal/cookie-policy

6Browser-Level Controls

Most browsers allow you to control cookies through their settings. Common options include:

  • Block all cookies — note this may break parts of the Services
  • Block third-party cookies — prevents cross-site tracking
  • Delete existing cookies — clears stored cookies from your device
  • Private / incognito mode — cookies are deleted when you close the window
Chromesupport.google.com/chrome/answer/95647
Firefoxsupport.mozilla.org/kb/cookies-information-websites-store
Safarisupport.apple.com/guide/safari/manage-cookies-sfri11471
Edgesupport.microsoft.com/help/4027947

7Cookie Retention

Session cookies expire when you close your browser. Persistent cookies remain on your device for the duration listed in the table in Section 2. You can delete persistent cookies at any time through your browser settings or by clearing site data.

8Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of material changes via the cookie consent banner or by posting a notice on our website. We encourage you to review this policy whenever you revisit our site.

9Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: